International Inquiries

The Infant Botulism Treatment and Prevention Program is available 24 hours a day to provide clinical consultation on cases of suspected or confirmed infant botulism. Consultation is available as a public service, regardless of whether or not a clinician wishes to obtain BabyBIG®.

For BabyBIG® requests and/or clinical consultation outside of the United States (US), please contact the Infant Botulism Treatment and Prevention Program (IBTPP) at the 24/7/365 phone number 1-510-231-7600 and ask to speak to the doctor on-call.

BabyBIG® is available internationally on a case-by-case evaluation basis.

International requests for BabyBIG®:

  • Access to BabyBIG® is authorized only by one of the IBTPP on-call physicians, who must be contacted by the patient's attending physician to discuss the patient’s history and clinical findings before BabyBIG® can be shipped.
  • An IBTPP on-call physician can be reached 24 hours a day, 7 days a week at exit calling code -1-510-231-7600.
  • Please be advised that the attending physician or hospital must obtain approval from their country's Medicines Regulatory Authority to import BabyBIG® because BabyBIG® is licensed only in the US.

Please be advised that the following steps are required for shipment and importation of BabyBIG®:

  • A letter of authorization from the requesting country's Medicines Regulatory Authority or Agency to import BabyBIG must be provided to the Infant Botulism Treatment and Prevention Program (IBTPP) before BabyBIG can be shipped. The letter should specify the number of vials of BabyBIG to be imported and the name of the requesting hospital.
  • The receiving hospital/purchasing institution must pay: 1) the costs for expedited shipping of BabyBIG via the hospital's international courier service, 2) any customs charges, and 3) the statutorily-required CDPH fee for BabyBIG.
  • BabyBIG must clear customs after arrival in the importing country. As soon as BabyBIG is shipped, arrangements to expedite customs clearance should be initiated by hospital personnel. Use of a commercial customs brokerage service for this purpose should be considered.
  • Once BabyBIG has been ordered, contact the customs office at the receiving airport to arrange for expedited clearance of the package. Use the shipping information that IBTPP will send to your hospital for this purpose.
  • NOTE: your hospital/facility must have its own active international courier account in order to have BabyBIG exported to your country. (World Courier and FedEx have locations close to the U.S. distribution facilities for BabyBIG. DHL locations are more distant.)
    • This account should be in good standing and have permissions in place for CDPH/IBTPP and its distributor, FFF Enterprises, to use it on short notice.
    • Attending physicians should immediately notify their hospital administration of this requirement if they are considering ordering BabyBIG for their patient.
    • As of 1 January 2022, CDPH/IBTPP will not use its own courier accounts to ship BabyBIG to your facility.
  • BabyBIG must be shipped expedited because hospital stay is shortened more the sooner after hospital admission the medicine is administered. The medicine is shipped in validated packaging that will maintain the required temperature for about 96 hours (4 days).
  • Before BabyBIG is released for shipment, IBTPP must receive:
    1. the signed International Invoice and Purchase Agreement (IPA) document, which is available here, International Invoice and Purchase Agreement;
    2. medical records submitted either electronically or by fax that include documentation of the patient's weight;
    3. the import permit authorization letter from the requesting country's Medicines Regulatory Agency, and
    4. written permission to utilize the hospital’s international courier account, and the contact information for someone at the hospital who can facilitate the shipment, if needed

International use of BabyBIG®:

  • As of February 2021, BabyBIG® has been used to treat infants in 16 countries1, spanning 5 continents. If used, BabyBIG® should be given as soon as possible in the patient's illness. Treatment should not be delayed while waiting for laboratory confirmation of the diagnosis. Treatment within the first 3 days of hospitalization shortens the hospital stay the most. Treatment between hospital days 4 through 7 also significantly shortens hospital stay when compared to placebo2,3, (N Engl J Med 2006;354:462-71) (J Pediatr 2018;193:172-7).

1 Argentina, Australia, Austria, Canada, Denmark, France, Germany, Greece, Ireland, Netherlands, Norway, Portugal, Singapore, Spain, United Arab Emirates, United Kingdom
2 Stephen S. Arnon, M.D., Robert Schechter, M.D., Susan E. Maslanka, Ph.D., Nicholas P. Jewell, Ph.D., and Charles L. Hatheway, Ph.D. Human Botulism Immune Globulin for the Treatment of Infant Botulism. The New England Journal of Medicine. 2006;354:462-71
3 Jessica R. Payne, MPH. Jessica M. Khouri, MD. Nicholas P. Jewell, PhD. Stephen S. Arnon, MD, MPH. Efficacy of Human Botulism Immune Globulin for the Treatment of Infant Botulism: The First 12 Years Post Licensure. 2018; 193:172-7.